Goal

The sole purpose of all data collection and review is to best serve current and potential customers (for the store and the stories) in the most efficient and accessible manner possible.

 

Communications

I aim to keep things transactional. You do something warranting a confirmation (e.g. placing an order), I send an email to confirm and another when something ships.

I occasionally send out marketing communications via a mailing list maintained with MailChimp. All signups are voluntary via the site or posted links on social media.

In certain rare cases, I might reach out to you out of the blue to notify you of an important change. This will either be done directly (if you are the only person affected) or via a one-off MailChimp email blast (if several people are affected).

In an instance of the latter, I will explicitly state that you have not been signed up for my mailing list, that I are using an external system to ensure privacy across a wide swath of people.

In all instances, if I send you an email, you can respond directly and I will get back to you as quickly as possible. My contact email address is orders@evilsupply.co

 

Data

  • If you set up an account, I have access to the information you provide.
  • If you place an order, I have access to some of the billing details, though because that information is handled by Shopify's PCI-compliant payment gateway, my retrospective view is limited in the same way yours is: billing address, masked payment details, dates, and amounts.
  • Cookies and tracing pixels may be used exclusively for the same purposes as above.
  • I am experimenting with Google Adwords to better bridge marketing efforts and reducing internal administration time.

In the event you wish your account to be permanently closed and your information deleted, I will comply as quickly as possible (typically 3-5 business days). Please reach out to orders@evilsupply.co with this request.

For logistics reasons, to prevent someone else from deleting your data, you will need to email me from the address that created your Evil Supply Co. account.

 

Third Parties

I have zero interest in monetizing any information about site usage or individual users through partnerships with advertisers, etc. No information about you (even stripped of personally-identifiable information) will be shared, leased, or sold to any third parties.

 

Disclosure Transparency

Law enforcement agencies, governments, civil litigants, and others might reach out to obtain information about a customer, server logs, user data, etc. As mentioned previously, I will not release any information unless legally compelled to do so. In the interest of transparency, any such requests will be enumerated here in broad strokes.

To date, no such incidents have occurred.

 

Need more?

Feel free to reach out to orders@evilsupply.co with any questions or comments.