After you place your order, it goes into pre-design while we line up the necessary materials to produce the project.
- You place your order.
- Within 48 hours, we will send a form to gather your information. If you do not see an email, please check your spam email folder or email firstname.lastname@example.org
- Please fill out the form. Once we receive it, we can begin customizing the product. This typically takes 2-4 days.
- You will be emailed a design proof.
- Please review this very carefully — after you have approved it, we cannot make changes, and we are not responsible for incorrect or incomplete information.
- If you need to make changes, let us know.
- Your order will ship 1-3 weeks later. You will receive a shipping confirmation email with tracking information.
Customized products are produced and shipped on their own production schedule, so we cannot guarantee timing without first discussing. If your order is especially sensitive to a particular date, please email us before placing your order.
This part of your order ships outside of anything else you purchase, though all customized products ship at once.
Only specifically marked products can be customized.